Claim Validation
Automatically match incoming claims against centralized contract pricing and eligibility logic with consistent rule application.
Manufacturer Chargeback
Streamline Manufacturer Chargeback Processes With Intelligent Automation
Automate claim validation, reduce revenue leakage, accelerate settlements, and ensure contract compliance across distribution channels.
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Manufacturer Chargeback Dashboard
Process manufacturer chargebacks with automated validation and matching
Open Claims
1,245↑+6%
Match Rate
96.3%↑+1.8%
Avg Processing
4.2d↓-0.8d
Settlement Value
$6.8M↑+15%
Dispute Rate
2.1%↓-0.4%
Claims by Status
Claims by Category
Monthly Processing Volume
Recent Chargeback Claims
8 records| Claim ID↑ | Manufacturer↕ | Category↕ | Amount↕ | Submitted↕ | Match Rate↕ | Status↕ |
|---|---|---|---|---|---|---|
| MC-7801 | Pfizer Inc. | Contract Price | $234,500 | 2025-06-18 | 98.2% | Validated |
| MC-7802 | Johnson & Johnson | Rebate Credit | $178,320 | 2025-06-17 | 96.7% | Pending |
| MC-7803 | AbbVie Corp. | Promotional | $89,150 | 2025-06-16 | 94.1% | Validated |
| MC-7804 | Merck & Co. | Contract Price | $312,800 | 2025-06-15 | 99.1% | Settled |
| MC-7805 | Bristol-Myers Squibb | Administrative | $45,670 | 2025-06-14 | 87.3% | Disputed |
| MC-7806 | Eli Lilly | Rebate Credit | $156,900 | 2025-06-13 | 97.5% | Validated |
| MC-7807 | Novartis AG | Contract Price | $267,400 | 2025-06-12 | 95.8% | Pending |
| MC-7808 | Roche Holdings | Promotional | $72,300 | 2025-06-11 | 68.4% | Rejected |
The Challenge
Incorrect chargeback processes erode margin and create disputes
Manufacturer chargebacks require validating distributor claims against contract terms, pricing agreements, and transaction records. Manual validation is slow, error prone, and frequently results in overpayments.
- Claims from trading partners requiring manual validation
- Complex contract terms creating validation bottlenecks
- Disputes and errors eroding margin on every transaction
- No visibility into chargeback exposure across channels
The IMA360 Approach
Centralized validation with real-time governance.
- Automated matching against centralized contract pricing and eligibility
- Exception workflows for flagged claims with full traceability
- Real-time visibility into submitted, approved, and disputed claims
- ERP integration without custom coding
Capabilities
Complete manufacturer chargeback automation
IMA360 centralizes pricing and eligibility rules to automate and govern the manufacturer chargeback process accurately.
Revenue Leakage Detection
Identify and prevent invalid claims before reimbursement with real-time detection and exception flagging.
Contract Compliance
Ensure every chargeback aligns with contracted terms, preventing overpayments and unauthorized claims.
Dispute Resolution
Govern dispute workflows with role-based routing, supporting documentation, and full audit trails.
Accrual & Settlement
Automate accrual calculations and settlement processing for faster close cycles.
ERP Integration
Integrate validated chargebacks into downstream ERP and financial systems without custom coding.
Results
Protect revenue across distribution channels
IMA360 Manufacturer Chargeback Management automates validation, reduces overpayments, and gives finance teams control.
85%
Fewer Disputes
Validated claims with supporting data reduce trading partner pushback.
60%
Faster Settlement
Automated validation and workflows accelerate the full settlement cycle.
100%
Contract Compliance
Every claim validated against contracted terms before reimbursement.
Real-time
Exposure Visibility
Live dashboards showing claim status across all trading partners.
Why IMA360
Why IMA360 for manufacturer chargebacks
IMA360 centralizes pricing and eligibility rules to automate and govern the chargeback process with enterprise-grade accuracy.
Request a DemoResults-Driven
85%Automated validation reduces errors that create trading partner friction.
Radically Simple
60%Cloud-based platform replacing manual chargeback validation.
Deeply Flexible
100%Works with SAP, Oracle, Microsoft Dynamics, and any financial system.
Enterprise Trust
100%Full audit trails and governance for every chargeback decision.
Ready to automate manufacturer chargebacks?
See how IMA360 validates claims, reduces disputes, and protects revenue across distribution channels.
FAQs
Frequently asked questions
What is manufacturer chargeback management and why is it important?
Manufacturer chargeback management is the process of validating claims from trading partners when they sell at contracted pricing below invoice price or due to volume/promotional terms. It's important because incorrect or manual processes can lead to errors, disputes, and margin erosion. IMA360 centralizes pricing and eligibility rules to automate and govern this process accurately.
How does IMA360 automate manufacturer chargeback validation?
IMA360 automates chargeback validation by matching incoming claims against centralized contract pricing and eligibility logic. It applies rules consistently, flags exceptions, and supports exception workflows to reduce manual reviews, accelerate processing cycles, and improve accuracy.
What visibility and control does IMA360 give Finance and Channel teams?
IMA360 provides real-time visibility into chargeback claims — including submitted, approved, disputed, and paid statuses — enabling teams to see what is valid, what is contested, and why. Role-based workflows and audit trails help enforce governance and reduce disputes.
Can IMA360 integrate manufacturer chargebacks with ERP and financial systems?
Yes. IMA360 can integrate validated chargebacks into downstream ERP and financial systems without custom coding, ensuring accurate financial reporting and reconciliation while maintaining data governance and audit readiness.