Distributor Chargeback Challenges

Distributors often deal with thousands of pricing agreements, supplier programs, and rebate rules.

Managing chargebacks manually through spreadsheets or disconnected systems leads to errors, overpayments, and delayed recoveries. Without centralized visibility and automation, validating claims and reconciling settlements becomes slow, frustrating, and costly.

This complexity not only impacts cash flow and compliance but also weakens trust with suppliers and customers.

Key Chargeback Capabilities that Matter

  • Automated Claim Creation & Validation – Generate and validate chargeback claims in real time based on supplier pricing and eligibility.
  • Program & Contract Integration – Align chargebacks with supplier rebate and pricing agreements for accuracy.
  • Dispute & Exception Handling – Manage rejections and corrections with built-in workflow automation.
  • Audit-Ready Transparency – Track every transaction with detailed history and reporting.
  • ERP Integration – Sync seamlessly with SAP, Oracle, and other enterprise systems to ensure financial consistency.

How IMA360 Helps with Chargeback Management

IMA360 Distributor Chargeback provides a single platform for managing and reconciling supplier chargebacks efficiently. It automates claim creation, validation, and submission to suppliers—eliminating manual intervention and ensuring every claim aligns with contract terms. With built-in analytics, finance and operations teams can identify revenue leakage, reduce disputes, and recover value faster. The platform’s cloud-native architecture supports scalability, integration, and continuous improvement.

Value Delivered

  • Improved Accuracy: Eliminate manual errors and ensure claims match supplier terms.
  • Faster Recoveries: Shorten settlement cycles and improve cash flow.
  • Compliance & Auditability: Maintain detailed records for every claim and adjustment.
  • Operational Efficiency: Reduce manual processing and increase team productivity.

Trusted by leading distributors to manage supplier chargebacks and rebates.

Proven success in reducing disputes and improving recovery timelines.

Deep domain expertise in multi-tier pricing and incentive management.

Seamless ERP and procurement integration ensures accuracy and scalability.